Frequently Asked Questions

Question 1

How do we ensure safety precautions to prevent infections?

Accepted Answer

We value providing clean and safe home-based primary care services to patients and their families. We follow CDC guidelines closely to optimize the experience we can provide. During our visits: Masks for all staff and patients will be worn when appropriate. Disposal equipment will be utilized as much as possible. Patient appointments are staggered to ensure limited exposure. Allowing for optional telehealth services to maximize the comfort level of every patient.

Question 2

What happens during a typical home visit?

Accepted Answer

We will come to your residence, review your medical record, discuss your health and progress, examine you and order any appropriate testing and imaging.

Question 3

Do you work with home health care?

Accepted Answer

While we do not directly provide these additional services, we coordinate services with home health nurses, occupational and physical therapists who play a critical role in your functional development.

Question 4

What if my health declines during a home visit?

Accepted Answer

We will escalate to a higher level of care and facilitate transport to the emergency department, or if deemed appropriate, will transition you to hospice service.

Question 5

What services does Productive Dynamics Healthcare offer?

Accepted Answer

We offer a range of primary care, preventive care, and chronic disease management services, which amounts to a comprehensive care experience.

Question 6

What types of insurance does Productive Dynamics accept?

Accepted Answer

We accept most major insurance plans, including Medicare and Medicaid. Please check with us to ensure that we accept your specific insurance plan.

Question 7

Is Productive Dynamics a patient-centered medical home?

Accepted Answer

Yes, we offer patient-centered medical home services, dedicated to providing coordinated and comprehensive care that is centered around your unique needs and goals.

Question 8

How can I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling our front desk or visiting our website to schedule an appointment online.

Question 9

What is the process for canceling or rescheduling an appointment?

Accepted Answer

If you need to cancel or reschedule an appointment, please call our front desk as soon as possible. We ask that you give at least 24 hours notice when canceling an appointment to allow other patients to schedule in that slot.

Question 10

Does Productive Dynamics offer telemedicine services?

Accepted Answer

Yes, we offer telemedicine services for patients to have virtual consultations with our healthcare providers. Please contact us for more information on how to schedule a telemedicine appointment.

Question 11

What is the process for requesting medical records?

Accepted Answer

Patients can request their medical records by contacting our front desk and filling out the necessary paperwork.

Question 12

What is the process for obtaining a referral from Productive Dynamics to see a specialist?

Accepted Answer

Patients can request a referral by scheduling an appointment with their primary care provider, who will then provide a referral as necessary.

Frequently Asked Questions — Productive Dynamics Healthcare

Frequently Asked Questions

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